{"id":15611,"date":"2024-10-09T13:21:44","date_gmt":"2024-10-09T13:21:44","guid":{"rendered":"https:\/\/im-campus.com\/?p=15611"},"modified":"2024-10-09T13:44:01","modified_gmt":"2024-10-09T13:44:01","slug":"si%cc%87ddetsi%cc%87z-i%cc%87leti%cc%87si%cc%87mi%cc%87n-arabuluculukla-ne-i%cc%87lgi%cc%87si%cc%87-var","status":"publish","type":"post","link":"https:\/\/wpbackup.im-campus.com\/tr\/si%cc%87ddetsi%cc%87z-i%cc%87leti%cc%87si%cc%87mi%cc%87n-arabuluculukla-ne-i%cc%87lgi%cc%87si%cc%87-var\/","title":{"rendered":"\u015eiddetsiz \u0130leti\u015fimin Arabuluculukla Ne \u0130lgisi Var?"},"content":{"rendered":"

Arabuluculuk ba\u011flam\u0131nda \u015eiddetsiz \u0130leti\u015fim hakk\u0131ndaki bu blog serisine ho\u015f geldiniz. Temel bilgileri g\u00f6zden ge\u00e7irerek ba\u015flayaca\u011f\u0131z, daha sonra bir sonraki makalede pratik uygulamalara daha derin bir dal\u0131\u015f yapaca\u011f\u0131z. Bu seri, merak\u0131n\u0131z\u0131 uyand\u0131rmay\u0131 ve arabuluculuk prati\u011finizde NVC'yi benimseme olas\u0131l\u0131klar\u0131n\u0131 size tan\u0131tmay\u0131 ama\u00e7lamaktad\u0131r. \u00d6yleyse, ba\u015flayal\u0131m!\u00a0<\/p>\n\n\n\n

\u015eiddetsiz \u0130leti\u015fim Nedir?\u00a0<\/strong><\/p>\n\n\n\n

\u015eiddetsiz \u0130leti\u015fim (NVC), Dr. Marshall Rosenberg (CNVC, n.d.) taraf\u0131ndan ba\u015fkalar\u0131yla etkile\u015fimlerimizde ihtiyac\u0131m\u0131z olan \u015feyin \u00f6z\u00fcn\u00fc etkili bir \u015fekilde iletmek i\u00e7in geli\u015ftirilmi\u015f bir ileti\u015fim y\u00f6ntemidir. NVC, ba\u015fkalar\u0131n\u0131 su\u00e7layan ve yarg\u0131layan bir dil kulland\u0131\u011f\u0131m\u0131zda ortaya \u00e7\u0131kan \u00e7at\u0131\u015fma ve ileti\u015fimsizli\u011fi giderir.<\/strong> NVC bir ileti\u015fim arac\u0131 olmakla birlikte, ayn\u0131 zamanda \u015fiddetin k\u00f6kenleri ve s\u00fcreklili\u011fi \u00fczerine dilbilimsel bir teori ve bir d\u00fcnya g\u00f6r\u00fc\u015f\u00fc veya manevi \u00e7er\u00e7evedir. NVC'nin temel varsay\u0131m\u0131, t\u00fcm insanlar\u0131n ortak duygular\u0131 ve ihtiya\u00e7lar\u0131 payla\u015ft\u0131\u011f\u0131 ve bunlar\u0131n etkili bir \u015fekilde iletildi\u011finde duyulma ve yan\u0131tlanma olas\u0131l\u0131\u011f\u0131n\u0131n \u00e7ok daha y\u00fcksek oldu\u011fudur. NVC teorisi, hiyerar\u015fik toplumlar duygular\u0131m\u0131za ve insani ihtiya\u00e7lar\u0131m\u0131za yabanc\u0131la\u015fmam\u0131zdan fayda sa\u011flad\u0131\u011f\u0131 i\u00e7in bir su\u00e7lama ve yarg\u0131lama dili \u00f6\u011frendi\u011fimizi \u00f6ne s\u00fcrer. NVC'ye g\u00f6re, \u00e7at\u0131\u015fan taraflar birbirlerinin ihtiya\u00e7lar\u0131yla ba\u011flant\u0131 kurabildi\u011finde, sorun kendili\u011finden \u00e7\u00f6z\u00fcl\u00fcr. Su\u00e7lama, utan\u00e7 veya yarg\u0131lama atfeden dil yabanc\u0131la\u015fmaya ve \u00e7at\u0131\u015fmaya neden olurken, duygular\u0131 ve ihtiya\u00e7lar\u0131 merkeze alan dil taraflar\u0131n net bir \u015fekilde duymalar\u0131na ve duyulduklar\u0131n\u0131 hissetmelerine ve b\u00f6ylece kendilerine ve birbirlerine ba\u011flanmalar\u0131na yard\u0131mc\u0131 olur.  <\/p>\n\n\n\n

Arabuluculukta NVC uygulamalar\u0131\u00a0<\/strong><\/p>\n\n\n\n

Peki, NVC'nin arabuluculukla ne ilgisi var? <\/p>\n\n\n\n

NVC arabuluculuk uygulamas\u0131n\u0131 a\u015fa\u011f\u0131daki \u015fekillerde destekleyebilir:   <\/p>\n\n\n\n

    \n
  1. Arabulucunun \u00e7at\u0131\u015fan taraflarla etkili bir \u015fekilde empati kurma becerisini geli\u015ftirmek\u00a0<\/li>\n<\/ol>\n\n\n\n
      \n
    1. Duygu ve ihtiya\u00e7lara ili\u015fkin bir kelime da\u011farc\u0131\u011f\u0131 olu\u015fturmak ve b\u00f6ylece \u00e7at\u0131\u015fan taraflar\u0131n kendi duygular\u0131n\u0131, ihtiya\u00e7lar\u0131n\u0131, \u00e7\u0131karlar\u0131n\u0131 ve motivasyonlar\u0131n\u0131 anlamalar\u0131na yard\u0131mc\u0131 olmak\u00a0\u00a0<\/li>\n<\/ol>\n\n\n\n
        \n
      1. Arabulucunun insanlar\u0131 sorundan ay\u0131rma ve zor akt\u00f6rlerle kar\u015f\u0131 kar\u015f\u0131ya kald\u0131\u011f\u0131nda ayaklar\u0131 yere basan ve tarafs\u0131z kalma becerisini geli\u015ftirmek.<\/li>\n<\/ol>\n\n\n\n
        <\/div>\n\n\n\n

        Empati vermek ve almak NVC'nin temel ta\u015f\u0131d\u0131r<\/strong>. Empati, NVC'de anla\u015f\u0131lmak i\u00e7in evrensel bir insan ihtiyac\u0131 olarak nitelendirilir. Bir tarafla empati kurmak, onun pozisyonuna kat\u0131lmak veya sempati duymak anlam\u0131na gelmez - her ikisi de kar\u015f\u0131 taraf\u0131 yabanc\u0131la\u015ft\u0131rma riski ta\u015f\u0131r. Empati becerisi, kar\u015f\u0131 taraf\u0131n ne hissetti\u011fine tamamen haz\u0131r olma yetene\u011fidir. canl\u0131 <\/em>Ba\u015fka bir ki\u015fide; bir taraf\u0131n deneyimini derinlemesine dinlemek ve d\u00fc\u015f\u00fcnceli bir \u015fekilde yans\u0131tmak. Empati kurmak, duygusal y\u00fck\u00fc azaltan bir \"bas\u0131n\u00e7 tahliye vanas\u0131\" (Seid, 2020) g\u00f6revi g\u00f6rebilir ve \u00e7at\u0131\u015fan taraf\u0131n duyuldu\u011funu hissetmesini ve b\u00f6ylece dinleme olas\u0131l\u0131\u011f\u0131na a\u00e7\u0131k olmas\u0131n\u0131 sa\u011flar. <\/p>\n\n\n\n

        NVC, arabuluculu\u011fun ilgi toplama a\u015famas\u0131nda \u00f6zellikle faydal\u0131 olabilir. Belirli pozisyonlara ve stratejilere ba\u011fl\u0131 olan \u00e7at\u0131\u015fan taraflar\u0131n kendileri duygular\u0131n\u0131n ve \u00e7at\u0131\u015fmadaki ger\u00e7ek ihtiya\u00e7lar\u0131n\u0131n fark\u0131nda olmayabilir! NVC konusunda bilgili bir arabulucu, derin dinleme becerisi arac\u0131l\u0131\u011f\u0131yla \u00e7at\u0131\u015fan taraflara pozisyonlar\u0131n\u0131n alt\u0131ndaki ihtiya\u00e7lar\u0131 ayd\u0131nlatmalar\u0131 i\u00e7in yard\u0131mc\u0131 olabilir.    <\/p>\n\n\n\n

        Arabuluculukta NVC'nin \u00fc\u00e7\u00fcnc\u00fc bir uygulamas\u0131 da NVC bilincini benimseyerek duygusal olarak topraklanm\u0131\u015f kalma becerisi<\/strong>. NVC bilinci, y\u00f6ntemin pratik uygulamas\u0131ndan ziyade NVC d\u00fcnya g\u00f6r\u00fc\u015f\u00fcn\u00fcn somutla\u015ft\u0131r\u0131lmas\u0131d\u0131r. Bu bilin\u00e7le, insanlar\u0131 sorundan ay\u0131rmak daha kolay hale gelir. Zor akt\u00f6rlerle kar\u015f\u0131la\u015f\u0131ld\u0131\u011f\u0131nda<\/a>Arabulucu, akt\u00f6r\u00fcn maliyetli stratejilerle de olsa kar\u015f\u0131lamaya \u00e7al\u0131\u015ft\u0131\u011f\u0131 ortak insani ihtiya\u00e7lar\u0131 payla\u015ft\u0131klar\u0131n\u0131 anlar. Bu durumda \u00e7at\u0131\u015fan taraflar asla k\u00f6t\u00fc huylu de\u011fildir. \u0130nsanlar\u0131 k\u00f6t\u00fc, uzla\u015fmaz veya zor olarak g\u00f6rmemize gerek yoktur ve bu nedenle onlar\u0131 yarg\u0131lamaya yat\u0131r\u0131m yapmay\u0131z. Bu durumda, sorun<\/em> her zaman taraflar\u0131n birbirlerinin ihtiya\u00e7lar\u0131n\u0131 duyamamas\u0131 veya anlayamamas\u0131 ve\/veya ihtiya\u00e7lar\u0131n\u0131n kar\u015f\u0131lanmayaca\u011f\u0131ndan korkmas\u0131d\u0131r, asla ki\u015filerin kendileri de\u011fildir.      <\/p>\n\n\n\n

        NVC y\u00f6ntemi\u00a0<\/strong><\/p>\n\n\n\n

        NVC kullanarak ileti\u015fim kurma y\u00f6ntemi 4 ad\u0131mdan olu\u015fur: <\/p>\n\n\n\n

          \n
        1. G\u00f6zlem<\/strong>\u00a0<\/li>\n<\/ol>\n\n\n\n

          \u0130htiya\u00e7lar\u0131m\u0131z\u0131 kar\u015f\u0131layan ya da kar\u015f\u0131lamayan durum ya da davran\u0131\u015f\u0131, su\u00e7lama ya da yarg\u0131lama yapmadan a\u00e7\u0131k\u00e7a ifade etmek <\/em> <\/p>\n\n\n\n

            \n
          1. Duygular<\/strong>\u00a0<\/li>\n<\/ol>\n\n\n\n

            Durum veya davran\u0131\u015f taraf\u0131ndan uyar\u0131lan duygunun iletilmesi <\/em> <\/p>\n\n\n\n

              \n
            1. \u0130htiya\u00e7lar<\/strong>\u00a0<\/li>\n<\/ol>\n\n\n\n

              Duyguyla ba\u011flant\u0131l\u0131 insan ihtiyac\u0131n\u0131n tan\u0131mlanmas\u0131<\/em> <\/p>\n\n\n\n

                \n
              1. \u0130stek\u00a0<\/strong>\u00a0<\/li>\n<\/ol>\n\n\n\n

                \u0130htiyac\u0131 kar\u015f\u0131lamak i\u00e7in bir ba\u015fkas\u0131ndan\/kendimizden bir talepte bulunmak (talep de\u011fil) <\/em> <\/p>\n\n\n\n

                Y\u00f6ntem basit olsa da uygulama zordur. Hayat\u0131n\u0131z boyunca ba\u015fkalar\u0131n\u0131n davran\u0131\u015flar\u0131n\u0131 analiz etme, yarg\u0131lama, re\u00e7ete yazma ve ele\u015ftirme al\u0131\u015fkanl\u0131\u011f\u0131n\u0131z\u0131 k\u0131rmaya \u00e7al\u0131\u015f\u0131yorsunuz.<\/strong> S\u00fcre\u00e7 ilk ba\u015fta garip gelebilir, ki yeni bir dil \u00f6\u011frenirken bu beklenen bir \u015feydir! Bir arabuluculuk s\u0131ras\u0131nda d\u00f6rt a\u015famal\u0131 y\u00f6ntemi takip etmek gerekli veya pratik olmasa da, NVC bilinci, konunun \u00f6z\u00fcn\u00fc a\u00e7\u0131kl\u0131\u011fa kavu\u015fturan sorular sorman\u0131z i\u00e7in size rehberlik edebilir. Bir arabulucunun, bir taraf\u0131n ihtiya\u00e7lar\u0131n\u0131 belirlemesine yard\u0131mc\u0131 olmak i\u00e7in NVC'yi nas\u0131l kullanabilece\u011fine dair bir \u00f6rne\u011fe bakal\u0131m: <\/p>\n\n\n\n

                Arabulucu: \"Peki, sizin i\u00e7in en \u00f6nemli olan nedir?\" <\/em> <\/p>\n\n\n\n

                \u00c7at\u0131\u015fan taraf: \"\u00c7ocuklar\u0131n tam velayetini istiyorum ve anla\u015fmayaca\u011f\u0131m!\"<\/em> <\/p>\n\n\n\n

                Arabulucu: \"Tamam, peki bu sizin hangi ihtiyac\u0131n\u0131z\u0131 kar\u015f\u0131layacak?\"<\/em> <\/p>\n\n\n\n

                \u00c7at\u0131\u015fma partisi: \"\u00c7ocuklar i\u00e7in en iyisi bu!\" \"Ben \u00e7ok daha istikrarl\u0131y\u0131m ve onlar\u0131n istikrara ihtiyac\u0131 var!\"<\/em> <\/p>\n\n\n\n

                Arabulucu: \"Yani, \u00e7ocuklar\u0131n\u0131z\u0131n refah\u0131na ve hayatlar\u0131nda istikrar yaratmaya de\u011fer veriyorsunuz?\"<\/em> <\/p>\n\n\n\n

                \u00c7at\u0131\u015fma partisi: \"Evet! \u00c7ocuklar\u0131n \u00f6ng\u00f6r\u00fclebilirli\u011fe ihtiyac\u0131 var!\"<\/em> <\/p>\n\n\n\n

                Arabulucu: \"O zaman sizin i\u00e7in en \u00f6nemli \u015feylerin, \u00e7ocuklar\u0131n\u0131z\u0131n hayatlar\u0131nda istikrar ve \u00f6ng\u00f6r\u00fclebilirlik olmas\u0131n\u0131 sa\u011flayarak onlar\u0131n refah\u0131n\u0131 desteklemek oldu\u011funu s\u00f6ylemek do\u011fru olur mu?\"<\/em> <\/p>\n\n\n\n

                \u00c7at\u0131\u015fma taraf\u0131: \"Kesinlikle\"<\/em> <\/p>\n\n\n\n

                \u015e\u00fcphesiz, bir\u00e7o\u011funuz zaten yetenekli arabuluculars\u0131n\u0131z ve NVC hakk\u0131nda hi\u00e7bir bilginiz olmadan da bu netli\u011fi sunabilirdiniz! Ancak, ne NVC, insan ihtiya\u00e7lar\u0131 ve duygular\u0131 hakk\u0131nda ortak bir dil geli\u015ftirmek i\u00e7in bir \u00e7er\u00e7eve ve meselenin \u00f6z\u00fcne inmek i\u00e7in bir pusula sunar<\/strong>\u00c7at\u0131\u015fma ne kadar karma\u015f\u0131k veya zorlu olursa olsun.<\/p>\n\n\n\n

                \n
                \"\"<\/figure>\n\n\n\n

                Duygu ve ihtiya\u00e7lara ili\u015fkin bir kelime da\u011farc\u0131\u011f\u0131 olu\u015fturmak<\/strong><\/p>\n<\/div>\n\n\n\n

                NVC'nin temelinde, t\u00fcm insanlar\u0131n bir dizi ortak duyguyu ve insani ihtiyac\u0131 payla\u015ft\u0131\u011f\u0131 varsay\u0131m\u0131 yatar. A\u015fina olmak ya da kelime da\u011farc\u0131\u011f\u0131 olu\u015fturma<\/em> Duygular ve ihtiya\u00e7lar, arabulucunun \u00e7at\u0131\u015fma taraflar\u0131n\u0131n deneyimlerine uyum sa\u011flamas\u0131na olanak tan\u0131r. \u00d6\u011frenme s\u00fcreci, ki\u015finin kendi ya\u015fam deneyiminde hissetti\u011fi duyguyu ve buna kar\u015f\u0131l\u0131k gelen ihtiya\u00e7lar\u0131 tan\u0131mlamas\u0131n\u0131, ard\u0131ndan bu deneyimi kullanarak ba\u015fka birinin ne hissediyor veya neye ihtiya\u00e7 duyuyor olabilece\u011fine dair e\u011fitimli bir tahminde bulunmas\u0131n\u0131 i\u00e7erir. Duygular ve ihtiya\u00e7lar evrensel oldu\u011fu i\u00e7in, tahmin s\u00fcreci daha do\u011fru bir \u015fekilde <\/strong>ayarlama<\/em><\/strong> ya da derin dinleme.<\/strong>  <\/p>\n\n\n\n

                \u00c7at\u0131\u015fma kat\u0131l\u0131mc\u0131lar\u0131n\u0131n duygular\u0131n\u0131 ve ihtiya\u00e7lar\u0131n\u0131 do\u011fru bir \u015fekilde tan\u0131mlamak bir arabulucu i\u00e7in paha bi\u00e7ilmez bir beceridir, \u00e7\u00fcnk\u00fc \u00e7at\u0131\u015fma taraflar\u0131n\u0131n kendi motivasyonlar\u0131n\u0131 ve ger\u00e7ek \u00e7\u0131karlar\u0131n\u0131 anlamalar\u0131na yard\u0131mc\u0131 olabilirler. Bu beceri seti ayn\u0131 zamanda bir arabulucunun empatiyi etkili bir \u015fekilde uygulamas\u0131na da yard\u0131mc\u0131 olur; \u00e7at\u0131\u015fan taraf\u0131n yabanc\u0131la\u015fm\u0131\u015f ya da yanl\u0131\u015f anla\u015f\u0131lm\u0131\u015f de\u011fil, duyulmu\u015f ve g\u00f6r\u00fclm\u00fc\u015f hissetmesini sa\u011flayan ve yank\u0131 uyand\u0131ran bir empati. <\/p>\n\n\n\n

                Resim 1: <\/strong>Duygular ve \u0130htiya\u00e7lar tablosu (Rosenberg 1999)\u00a0<\/p>\n\n\n\n

                \u00d6zet olarak <\/p>\n\n\n\n

                \u015eiddetsiz ileti\u015fim, ister sadece pratik becerileri uygulamak ister NVC'nin daha derin bilincini benimsemek olsun, arabulucunun ara\u00e7 setine paha bi\u00e7ilmez bir katk\u0131d\u0131r. Duygu ve ihtiya\u00e7 okuryazarl\u0131\u011f\u0131n\u0131z\u0131 art\u0131rmak, etkili bir \u015fekilde empati kurma yetene\u011finizi geli\u015ftirecek; a\u00e7\u0131kl\u0131kla dinleyecek ve \u00e7at\u0131\u015fan taraflara pozisyonlar\u0131n\u0131n alt\u0131nda yatan ihtiya\u00e7lara dair bir i\u00e7g\u00f6r\u00fc sunacakt\u0131r.  <\/p>\n\n\n\n

                NVC \u00f6\u011freniminizi derinle\u015ftirmek i\u00e7in bol miktarda \u00fccretsiz kaynak ve onlara kat\u0131lman\u0131z\u0131 bekleyen k\u00fcresel bir topluluk var! Daha fazla bilgi i\u00e7in     <\/p>\n\n\n\n

                https:\/\/nglcommunity.org<\/a><\/p>\n\n\n\n

                https:\/\/www.cnvc.org<\/a><\/p>\n\n\n\n

                Al\u0131nt\u0131lar: <\/p>\n\n\n\n

                CNVC kurucusu<\/em>. \u015eiddetsiz \u0130leti\u015fim Merkezi (CNVC) . (n.d.). https:\/\/www.cnvc.org\/about\/marshall  <\/p>\n\n\n\n

                Seid, A. (2020, Aral\u0131k 11). NVC empatisi: \u015eu anda ihtiyac\u0131m\u0131z olan \u015fey empati<\/em>. Puddledancer Press Kitaplar\u0131. https:\/\/www.nonviolentcommunication.com\/learn-nonviolent-communication\/nvc-empathy\/  <\/p>\n\n\n\n

                Rosenberg, M. B. (1999). \u015eiddetsiz ileti\u015fim (NVC) duygular ve ihtiya\u00e7lar<\/em>. PuddleDancer Press. https:\/\/www.nonviolentcommunication.com\/learn-nonviolent-communication\/feelings\/  <\/p>","protected":false},"excerpt":{"rendered":"

                Arabuluculuk ba\u011flam\u0131nda \u015eiddetsiz \u0130leti\u015fim hakk\u0131ndaki bu blog serisine ho\u015f geldiniz. Temel bilgileri g\u00f6zden ge\u00e7irerek ba\u015flayaca\u011f\u0131z, daha sonra bir sonraki makalede pratik uygulamalara daha derin bir dal\u0131\u015f yapaca\u011f\u0131z. Bu seri, merak\u0131n\u0131z\u0131 uyand\u0131rmay\u0131 ve arabuluculuk prati\u011finizde NVC'yi benimseme olas\u0131l\u0131klar\u0131n\u0131 size tan\u0131tmay\u0131 ama\u00e7lamaktad\u0131r. \u00d6yleyse, ba\u015flayal\u0131m! <\/p>","protected":false},"author":2,"featured_media":15616,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","_uag_custom_page_level_css":"","footnotes":""},"categories":[4],"tags":[],"class_list":["post-15611","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"\nWhat Does Nonviolent Communication Have To Do With Mediation? - International Mediation Campus<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wpbackup.im-campus.com\/tr\/si\u0307ddetsi\u0307z-i\u0307leti\u0307si\u0307mi\u0307n-arabuluculukla-ne-i\u0307lgi\u0307si\u0307-var\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Does Nonviolent Communication Have To Do With Mediation? - International Mediation Campus\" \/>\n<meta property=\"og:description\" content=\"Welcome to this blog series on Nonviolent Communication in a mediation context. 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